Terms of Use

Effective Date: May 5, 2025

Terms of Use Agreement

Welcome to Remarkable AI. By accessing or using our platform, website, or services, you agree to be bound by the following Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the service.

1. Acceptance of Terms

By creating an account, logging in, or using any part of the Remarkable AI platform, you agree to comply with and be legally bound by these Terms, as well as our Privacy Policy.

2. Permitted Use

You agree to use the platform only for its intended purposes, including:

  • Generating student feedback
  • Storing and retrieving remark history
  • Accessing AI-generated suggestions based on educational data

You may not access or use Remarkable AI platform for any purpose other than that for which we make the platform available. The platform may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the platform, you agree not to:

  • systematically retrieve data or other content from the platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • make any unauthorized use of the platform, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • circumvent, disable, or otherwise interfere with security-related features of the platform, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the platform and/or the Content contained therein.
  • engage in unauthorized framing of or linking to the platform.
  • trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
  • make improper use of our support services or submit false reports of abuse or misconduct.
  • engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • interfere with, disrupt, or create an undue burden on the platform or the networks or services connected to the platform.
  • attempt to impersonate another user or person or use the username of another user.
  • use any information obtained from the platform in order to harass, abuse, or harm another person.
  • use the platform as part of any effort to compete with us or otherwise use the platform and/or the Content for any revenue-generating endeavor or commercial enterprise.
  • decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the platform.
  • attempt to bypass any measures of the platform designed to prevent or restrict access to the platform, or any portion of the platform.
  • harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the platform to you.
  • delete the copyright or other proprietary rights notice from any Content.
  • copy or adapt the platform's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the platform or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the platform.
  • upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
  • except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the platform, or using or launching any unauthorized script or other software.
  • disparage, tarnish, or otherwise harm, in our opinion, us and/or the platform.
  • use the platform in a manner inconsistent with any applicable laws or regulations.

3. Data Privacy & Security

We take your privacy seriously. Remarkable AI operates on a closed-loop system, meaning all data inputted remains within our secure infrastructure and is never shared, sold, or used to train public AI models (e.g., ChatGPT, LLaMA).

4. User Content and Responsibility

You are responsible for:

  • The accuracy and appropriateness of content you enter or generate
  • Ensuring that student data is anonymized or pseudonymized where required by law

We reserve the right to suspend accounts that violate these terms.

5. Subscription & Payment

Remarkable AI offers free and paid plans. By subscribing to a paid plan, you agree to the pricing and billing terms outlined at the time of purchase. All fees are non-refundable unless otherwise stated.

We reserve the right to update pricing with prior notice.

6. Availability & Modifications

We aim to keep Remarkable AI available 24/7 but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any part of the platform at any time, with or without notice.

7. Intellectual Property

All intellectual property related to Remarkable AI—including but not limited to the software, models, content templates, and branding—is the property of Remarkable AI or its licensors. You may not copy, reuse, or redistribute any part of the service without express permission.

8. Limitation of Liability

Remarkable AI is provided "as is." We do not guarantee that all outputs are error-free or pedagogically appropriate in every context. It is the user's responsibility to review and customize generated content before use.

In no event shall Remarkable AI or its affiliates be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the platform.

9. Termination

We reserve the right to suspend or terminate access to the platform at our discretion, especially in cases of abuse, misuse, or breach of these Terms.

You may cancel your account at any time. Upon termination, your data will be retained or deleted in accordance with our Privacy Policy.

10. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

  1. use of the platform;
  2. breach of these Terms;
  3. your violation of the rights of a third party, including but not limited to intellectual property rights; or
  4. any overt harmful act toward any other user of the platform with whom you connected via the platform.

11. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" at the top of this page. Continued use of the platform after any changes constitutes acceptance of the new Terms.

12. Contact Us

For questions or concerns about these Terms, please contact: info@remarkableai.ai